Many have complained about BAD INTERNET CONNECTIONS..and I do agree at times..it’s BAD. Seriously bad.
Here are some things YOU NEED TO DO before getting a heart attack with those call center gals and jerks in Cyberjaya or Melaka for SingTEL or VADS in TTDI KL for Streamyx…
Before doing,check on your router WHAT IS YOUR SPEED to the port? is it at least 1500kbps with at least 10db signals coming in? To do so, check using your modem gateway router,usually 192.168.1.1 or 192.168.0.1 (password id is usually admin, root, tmadmin and admin or blank as password) where it will say the signal strength…. 3db upstream gives a good 512kbps upload and 20db is needed for a stable download of 1mbps.
Some things to do to get it up and powerful….
1) CHECK YOUR FONE PORT.
Many, without knowing, have oxidised cabling…or burnt out after 1 year of using on the web….this is due to the high carrier loads on the cable…where it’s MTBF (mean time between failure) is about 1 year or so… Take an LED torch lamp..the one U find on the lighter etc, and see if it’s ORANGE COPPER / GOLD still on the connectors (or the plug where it’s connected to your RJ11 cable) as it’s the cause of issues..crackles all result from there. If it’s NOT SHINY…you need to change it..cost you a few ringgits/dollars (fiver or so)..and arm with a test pen. Don’t worry, it’s only 48v DC…
If the inner connectors (socket to the Telco Grey Wire) is also oxidised, cut and reconnect to the points back again. Snip the ‘burn out’ cables with a scissors and strip abit of the insulator and connect to the loop connector again. —-(@)=====[sockets] so cut the —- thin cables…from the screws to the grey cable not to the connector. If possible..replace the darn thing.
2) Replace your POTS cables….and the splitter..as it’s a cause ..usually…
3) Smell your modem (the free AzTech, Billion, Riger free telco one)…and if there are smell of burns…you are getting your line fried. I strongly recommend the Linksys modem as it comes with LIFETIME WARRANTY! And because it’s CISCO..you know you get good quality. I have one which is already 7 years old here..and the firmware supports 32mbps links…. ADSL2+ standards…. just upgrade the firmware once in a while…for better umph!
4) Use a good internet modem..not the chapalang one given for free…. But usually, with less than $30 spent above (over 1hour repair time) ..will resolve MOST of your issues…. and No..don’t use extension cables at all!!! Separate and isolate your fone cable from Power and Cellular signals like WiFi, DECT phones, Cellphones.
5) If you are in Singapore.. Starhub is a better stable connection..than SingTEL..and don’t get your hopes up on SINGTEL and their cost cutting techniques.
If these are done..and still crappy..then you need to get a wireman to check the POTS cable to your riser…as usually these are also fried. You can DIY if you wish..for usually it’s connected to a black box just near your TNB Power meter….and depends on the punching of the nodes.. RJ45 cables are sometimes used by geeks to get powerful low noise connections to the risers.
These will save you time and money rather waste on an appointment that those clowns won’t be turning up.
Best wishes.